Online security

Be computer smart.

Quick tips to help you stay safe online:

1. Keep your personal information private. Be careful of requests asking you to provide personal and/or financial information. Protect your information and do not respond to emails or phone calls from people or organizations you do not know, especially when they are asking for confidential information.

2. Be wary of suspicious emails. Never click on a link or attachment in an email which seems suspicious to you.

3. Always log off your computer. Make sure to properly log off and close your browser window. This way others can't see your information later.

4. Protect your PINs and passwords. Never share your passwords with anyone, and create passwords which are difficult to guess. Use a mix of upper and lower case letters, numbers and symbols. Use different passwords for everything, and change them often.

5. Be careful of pop-up windows. Many of them will pop-up on your computer screen and request financial or identification information. Do not click any 'action' buttons within a suspect pop-up window.

6. Give your computer regular health checks. Remember to check your operating system and web browser vendors for software "patches" and updates regularly. These will help to protect against software vulnerabilities.

7. Run antivirus software. And, keep it up to date! This way you can protect your computer from potentially damaging viruses. Always use antivirus software which is capable of scanning files and email messages for viruses.

8. Use personal firewalls. A firewall is important as it creates a protection barrier between your computer and the internet. It helps protect against malicious attacks or data from entering your computer.

9. Use security software. And, keep it up to date! This can protect against unwanted spyware and spam gaining access to your computer.

10. Sign up for Noventis online banking Alerts. Receive an email or text alert immediately when a transaction is processed on your account (within the parameters you set).

To register for Alerts, login to your online banking and follow these steps:

In the left menu:

  • Select “Messages and Alerts”;
  • Under the “Alerts” section click “Get started today” and follow the prompts to customize the transactions and activity you wish to be notified of.

The Alerts you can set on your account include:

Security Alerts
New Payee Added
Personal Access Code (PAC) Changed
Online Banking Account Locked Out - Incorrect response to Security Question
Online Login
Interac e-Transfer® recipient added
Western Union Money Transfer recipient added

Balance and Activity Alerts
Balance report
Low balance
Loan/mortgage maturing
Investment maturing
Loan or mortgage payment due
Scheduled payment or transfer may fail
Scheduled payment failed
Scheduled transfer failed
Insufficient funds

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