COVID 19 information and alerts

Everything you need to know.

Looking for information on what Noventis is doing in response to the COVID 19 pandemic? Find it all here in one place.

CEBA Repayment Deadline Extension Dec 31, 2023 Expand/Collapse

The repayment deadline for CEBA loans to qualify for partial loan forgiveness is being extended to December 31, 2023, for all eligible borrowers in good standing.

For information about the Canada Emergency Business Account (CEBA) click here. 

If you have questions about your CEBA loan or would like to make a payment, you can email CEBA@noventis.ca

February 11, 2022 

NEW CEBA Self-serve portal- Now open (Jan 7, 2021) Expand/Collapse


Do you have questions about the status of your CEBA application?


The CEBA Self-serve portal, created by EDC, is a new option for all applicants to log in and check the status of their CEBA application.

This portal will also help applicants, who applied under the non-deferrable expense stream, identify which of their uploaded documents have been successful and which ones were not.

The applicant will have to wait a few days following the submission of their loan application before details are available on the portal.

The portal will direct applicants to contact the CEBA Contact Centre if further support is required.

Click here to access the CEBA Self serve portal. 

New- CEBA Call Centre now open (Aug 26, 2020) Expand/Collapse

Contact the new CEBA Call Centre at 1-888-324-4201 to receive a status update on your CEBA application. 

Please follow this link for more information: https://ceba-cuec.ca/

How do I make a CEBA loan payment? Expand/Collapse

To make a payment to your CEBA loan, contact your Relationship Manager or our Contact Centre at 1-844-826-6500. 


Can I pay my CEBA loan in installments?
Yes. Simply discuss this option with your Relationship Manager or the Contact Centre Representative when you contact them. 


Where can I find the current balance of my CEBA loan?
You can view your CEBA loan (including the current balance) via online banking and on your monthly statement. 


Please be advised that if you pay more than 75% of the principal balance prior to December 31, 2022, you will not receive the full 25% of advanced funds as a repayment incentive.

For example:
If you originally received $40,000 and you pay $32,000 back before December 31, 2022, the pre-payment incentive received will be $8,000. 


Scams & fraud (April 23, 2020) Expand/Collapse

While cybersecurity is an ongoing and very serious issue at the best of times, security experts say the spike in email scams during this coronavirus pandemic is the worst they have seen in years. This includes scams arising through email, text, phone or door to door.

Examples of scams:
  • Emails and texts from a financial institution asking you to click a link to be pre-approved for a low-interest rate loan to help you through these uncertain times
  • Email from someone in your company requesting to upload personnel information, or to send an urgent wire transfer.
  • Email advising to open an attachment from the World Health Organization (WHO) for more information on COVID-19
  • Fear-mongering emails, such as "Virus is now airborne" or "products Made in China have virus on them" and have a link to get more information
  • Emails from seemingly legitimate sources asking you to click "Donate here to help", or "Click here to see the tax cuts", or "Your Zoom attendees are waiting."
  • Phone call from government or health providers requesting credit card or banking information

Stay vigilant:
  • ​Tips for email in your work/personal email inboxes, for texts, and for phone calls
  • Be suspicious of any email or text that asks you to do something out of the ordinary
  • Do not open any attachment from an unknown sender, including known businesses
  • Hover over any links within any received email to view the URL address of that link; do not click that link before confirming the URL it links to
  • If you receive an email or text from any business or service with a link to click that seems legitimate, do not click the link, but rather go to the original website
  • Do not provide any financial/credit card or personal information to anyone via email, text or over the phone, regardless of how legitimate it sounds
  • Be sure that any action you are taking at your business is a legitimate request: emails from CEO, COO, etc., that are out of the ordinary must be confirmed with that person

Recommended action:

If you are a business, stay vigilant and report suspicious activity within your organization. Make sure all your employees see this information so they can stay aware as well. Post this information for your customers, on your websites and on your social media channels.

***A number of phone and online scams continue to circulate. A new one is a phone call supposedly from  MB hydro to say that your electricity will be cut off if you don’t pay a bill. Hydro has stopped doing any disconnections at this time. Hang up if contacted in this way

COVID-19 resources for credit union members Expand/Collapse

The Credit Union Central of Manitoba (CUCM) has published a fantastic collection of resources and information on their website, and we wanted to share this information with our members.

To learn more, just click here to be redirected to the CUCM website.

Collabria introduces financial supports to cardholders (April 15, 2020) Expand/Collapse

Collabria is working hard to help Noventis members during these difficult times.

They have introduced several cardholder financial relief measures, including increased contactless transaction limits and minimum payment deferrals.

Click here to learn more.

Interac Flash cumulative limit increase (April 8, 2020) Expand/Collapse

We are happy to share that we have increased the cumulative limit to $400 when using the 'tap' function on your Noventis debit card.

This will allow you to make more contactless purchases at your local retailers.

The change will take effect on your debit card the next time you enter your PIN at a point of sale terminal at any retailer.  

Please note: The per transaction limit remains at $100.

To learn more about Interac Flash (Tap) and The Interac Zero Liability Policy, click here.

COVID-19 update - financial challenges (March 19, 2020) Expand/Collapse

Loan payments and challenges
As the current situation around COVID-19 continues to evolve, we understand this is and will create financial challenges for some of our members. We are here for our members and we ask that if you are faced with these challenges as a result of COVID-19, we ask you to call your local branch Relationship Manager or our Contact Centre at 1-844-826-6500 so that we can discuss possible solutions.

For a listing of our Relationship Managers, please select the applicable link below:

Personal and Small Business

Business and Agriculture

Member deposits
The financial markets have experienced a direct impact as a result of COVID-19. However, this does not affect the deposits you have with Noventis Credit Union. All deposits are guaranteed by Deposit Guarantee Corporation of Manitoba (DGCM) without limit. This includes:

  • Chequing & savings accounts
  • RRSP, RRIF & TFSA deposits
  • Foreign currency deposits and term deposits, including those with terms exceeding 5 years.

Investments
Investment deposits with Credential Financial (Aviso) and other investment companies alike are not guaranteed under DGCM. If you have questions, please contact your advisor directly.


Credit cards
For information about your Noventis Credit Union Collabria credit card please visit: https://www.collabriacreditcards.ca/affiliate_noventis-credit-union/cardholder-support/

We would like to thank you, our members, and our employees for the added efforts and patience during this time. It is most important that we remain calm and work together to help each other and flatten the curve here in Manitoba. As the situation evolves, we will be sure to keep you informed.

If you have questions, please contact us at:

Contact Centre: 1-844-826-6500

Email: info@noventis.ca

Warning - phishing scam related to COVID-19 (March 16, 2020) Expand/Collapse

We want to do our best to keep our members healthy - both physically and financially. That is why we want to share the following statement from the Government of Manitoba with you today:

"There have been reports of multiple phishing scams related to COVID-19. Many are asking people for credit card information to provide medication following a positive test results. This is not a call that Manitobans would receive from public health officials. Manitobans are advised to not provide any financial data, hang up on the call and to report to the Canadian Anti-Fraud Centre at (toll-free) 1-888-495-8501."

See latest COVID-19 bulletin for latest information. (Just follow this link): http://bit.ly/2xJ2vBq

 

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